Josh Terms of Service
Welcome to Josh, a unique mobile and desktop application or software technology that allows You to view, create and share content an audio-video platform along with any other services as offered on the platform (“Platform”), operated by Ver Se Innovation Private Limited, having its registered office address at Mantri Commercio, Spatium Offices, Unit 001, Tower A, 5th Floor, Outer Ring Road, Near Sakra World Hospital, Kariyammana Agrahara, Bellandur, Bengaluru – 560103, Karnataka (“VerSe”/ “We”/ “Our”/ “Us”/ ‘‘Josh/Company”). For the purpose of these terms, any reference to VerSe shall include its subsidiaries, affiliates, parent company, and sister concerns.
These Terms of Service, Privacy Policy, Community Guidelines, other policies available on the Platform and all other applicable laws and regulations, (together “Legal Terms” or “Terms”) govern our users (“User(s)/You/Your”) access and use of the Platform, irrespective of whether You are a registered user or a visitor (which means that you simply browse the platform without limitation, through mobile or other devices like computer, or otherwise use the Platform without being registered).
1. Definitions
a. “Confidential Information” shall mean any information, including but not limited to processes, methods, systems, business information, technological information, and sales information, client information, which is deemed confidential by VerSe, and is disclosed to the User in any manner.
b. “Gift(s)” means a Platform-specific, non-redeemable, non-transferable digital item that may be purchased using Josh Jems and sent by Users to or Hosts in-app as a token of appreciation; gifts have no cash value and are subject to this policy and the Terms of Use.
c. “Host”: shall mean a User of the Platform who interacts with other Users on the Platform through chat, audio calls, or broadcasts and otherwise.
d. “Intellectual Property” refers to any invention, creation, work, algorithm, source code, object code or other code, design, confidential information, product and so on which have been acquired, or is in the process of being acquired, or is capable of being acquired as patent, copyright, trademark, trade secret, or any other type of Intellectual Property.
e. “Content” refers to any and all audio, audio-video, videos, images, text etc. that is made available to Users on the Platform (including any user generated content).
2. Age
a. Use and access to the Platform is available to all persons who can be legally bound by contract and have minimum age of 18 Years. If You are a minor, i.e., under the age of 18 years, You shall not register or access as a User of the Platform.
b. VerSe reserves the right to terminate such use and/ or refuse to provide You with access to the Platform if it is brought to VerSe’ notice that You are under the age of 18 years.
3. Your Account, User Information and Paid Subscription User Charges
a. Your Account "> You agree that the information provided by You to create an account on the Platform is legal, valid, accurate, up-to-date and belongs solely to You and can be authenticated by VerSe. It is important that you maintain and promptly update your details and any other information you provide to us, to keep such information current and complete. You agree that you are solely responsible for the activity that occurs under your account. Please keep your account password confidential and use such an account for strictly personal purposes only. We reserve the right to disable your user account, and remove or disable any content you upload or share, at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations.
b. Paid Subscription: We may offer certain subscription services based on the User’s acceptance of these and other appropriate terms and conditions. Upon User acceptance, We reserve the right to charge subscription and /or membership fees based on the specific optional service selected by the User. When you purchase a subscription, you must provide us with complete and accurate payment and other information required by the payment gateway provider/ payment system processor or any other related entity. By submitting payment details, you promise that you are entitled to purchase a subscription using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription-based Service on the Platform. We use third party payment gateway and payment system providers services for receiving payment from Users for its subscription-based Services.
4. Josh Jems
Josh Jems Program (the “Program/ Josh Jem(s)”) is offered to the Users of the Platform, through which Users can appreciate their favourite Hosts beyond like or comments.
It is to be noted that Josh Jems can only be purchased on the Platform and all the payments shall be process by third party payment aggregator/providers in accordance with the applicable laws. The price of the Josh Jems will be displayed at the point of purchase. Once your purchase has been completed, your user account will be credited with Josh Jems and no refund request shall be entertained.
All purchases of Jems and any associated in‑app items are final and non‑refundable, except where mandatory law requires otherwise or where expressly stated on the Platform at the time of purchase. Further, all Josh Jems of a user will expire automatically upon termination of the User’s account for any reason. Additionally, VerSe reserves right to expire the Jems in the wallet of any User who has been inactive on the Platform for a period of 180 days. User(s) will be informed before the expiry to use the Jems; failure to do so will result in the Jems being expired. At any time VerSe may also issue bonus Josh Jems to Users, at its sole discretion, for user engagement or any other purposes.
Josh Jems can be utilised by the Users for the following purposes:
i. To appreciate content, users may select from various animations/gifts (such as Rose, Ring, etc.) displayed on Host’s videos on the Platform, functioning similarly to a ‘like’ feature. Each animation is assigned a distinct Josh Jems value.
ii. Accessing audio- calls and chats with host of Dream Calls.
iii. Accessing audio Live rooms/streams by the DreamCall hosts.
Note: Upon selection of an animation/Gifts or accessing Dream Call, the corresponding number of Josh Jems shall be deducted from the user’s account.
Josh reserves the right, at its sole discretion, to modify any terms governing Josh Jems (like accrual mechanism, utilisation, purchase price, expiry period or any other term). Further, all Josh Jems of a user will expire automatically upon termination of the User’s account for any reason. At any time Josh may also issue bonus Josh Jems to Users, at its sole discretion, for user engagement or any other purposes.
5. Josh Diamonds
Upon transfer by Users to Hosts or Click by Users, all Josh Jems and animations/gifts are automatically converted into Josh Diamonds and reflected in the Host account at the Platform. The Host may redeem accumulated Josh Diamonds by requesting a cash withdrawal. The applicable conversion rate shall be disclosed at the time of redemption. Redemptions are subject to applicable taxes, and Josh reserves the right to levy a redemption fee at its sole discretion.
While Josh endeavours to process all withdrawal requests in a timely manner, no guarantee is provided regarding the timeframe for completion, and no commitment is made that any withdrawal will be completed within a particular period. Withdrawals of Diamonds earned through Dream Call services may be facilitated by a third-party entity engaged by Josh for onboarding and managing hosts (the “Agency”), and the Host acknowledges and agrees that: (a) the Agency, and not Josh, is solely responsible for conducting KYC, verifying the identity of hosts, and collecting, verifying, and maintaining accurate and complete payout and bank account details of hosts; (b) all payouts of Diamonds (or their monetary equivalent) to hosts shall be made exclusively by the Agency, in its own capacity and on its own account, and hosts shall not have any right to claim or demand payouts directly from Josh; and (c) Josh shall not be liable or responsible for any act, omission, delay, error, failure, short-payment, misdirected payment, or non-payment by the Agency, or for any losses, claims, or damages suffered by hosts arising therefrom.
Josh’s obligation in relation to such withdrawals shall be strictly limited to settling amounts due to the Agency on a periodic (e.g., monthly) basis against valid invoices raised by the Agency, subject to applicable deductions, set-offs, taxes, and compliance checks, and no direct payment obligation shall arise on Josh in favour of any host or third party. For clarity, the Agency is an independent contractor and is not authorised to make or receive any representation, warranty, commitment, or assurance on behalf of Josh, and nothing in these terms shall be construed as creating any partnership, joint venture, employment, or agency relationship between Josh and the Agency that gives hosts any third-party beneficiary or other enforceable rights against Josh in relation to payouts. Josh shall not be liable for any delays in processing, including failure to meet any estimated timelines.
Josh at its sole discretion reserves the right to suspend, modify, or cancel the entire part of Josh Diamonds at any time. Further, where Josh reasonably believes that a Host has violated these Terms or breached applicable law, Josh may suspend or cancel the access of such Host to the Program and Josh Diamonds.
6. Dream Call
Josh offers an interactive audio communication feature known as “Dream Call”, which enables Hosts to engage with Users through real-time audio calls and live audio streaming sessions on the Platform. The Dream Call feature may include one-to-one private audio calls, audio live streaming and chat functionalities between the Host and the User.
Access to or use of the Dream Call feature may be subject to payment of applicable fees, which shall be made through the allocation or utilisation of the requisite number of Jems as displayed at the Host Icon or any other designated location on the Platform. The applicable rates, redemption process, and usage rules shall be as determined and communicated by Josh from time to time.
Josh reserves the right to modify, suspend, or discontinue the Dream Call feature, or revise the applicable usage terms, fees, or eligibility conditions at its sole discretion, without prior notice.
The User shall be solely responsible for voluntarily disclosing or sharing any personal or private information with the Hosts on the Dream Call platform. Josh shall bear no liability whatsoever for any financial loss, data compromise, or other damages arising directly or indirectly from the User’s disclosure of such information.
7. Our Ownership and Rights
a) You hereby agree, undertake and confirm that all rights, title and interests in the Platform are retained by VerSe and these Terms only licenses Your use of the Platform subject to these Terms. You hereby confirm that these Terms does not amount to the transfer of any proprietary property by VerSe to You, and that all right, title, and interest in the property continues to vest with VerSe.
b) In return for the Platform license granted to you herein, you acknowledge and agree that VerSe may generate revenues, increase goodwill, or otherwise increase its value, from your use of the Platform and any User Content you upload thereto, including, by way of example and not limitation, through the sale of advertising, sponsorships, promotions, marketing including content marketing and promotional partnerships off the Platform on any other media and usage data, and you will have no right to share in any such revenue, goodwill or value whatsoever.
c) You further acknowledge that you have no right to receive any income or other consideration from any User Content that you upload onto the Platform, or the use thereof by VerSe and/or other Users as described herein, and that you are prohibited from exercising any rights to monetize or obtain consideration from (i) any User Content uploaded by you or any other User onto the Platform or (ii) any User Content that you upload onto a third-party service via the Platform (e.g., you cannot claim any UGC created and uploaded onto other short video applications via the Platform for monetization).
d) You are entirely responsible for maintaining the confidentiality of Your password and account. You agree that you are solely responsible (to us and to others) for the activity that occurs under your account. When creating an account, you must provide accurate information about yourself and create only one account for strictly personal purposes.
e) You agree to notify Us immediately of any unauthorized use of Your account or any other breach of security. In such an event, we shall do Our best to help you recover your account; however, we cannot guarantee that Your account will be restored, or the content contained therein will be recovered. We will not be liable for any loss that You may incur as a result of unauthorized use of Your password or account. However, you could be held liable for losses incurred by Us or another party due to someone else using your account or password.
f) You may register for and access the Services using your credentials from third-party platforms (e.g., Facebook Connect) (“Single Sign-On”) as allowed by the Company. If you are under 18 years of age, such access shall be permitted only under the supervision of your parent or legal guardian. By choosing Single Sign-On, you authorize us to receive and use certain personal information, preferences, and related data made available through the respective platform in order to personalize and enhance your experience. You remain solely responsible for (i) managing the privacy and sharing settings on your third-party account, (ii) ensuring compliance with the applicable terms of such platform, and (iii) all activity undertaken through such registration. Each registration is strictly personal to the individual user and is non-transferable. Use of Single Sign-On shall constitute your agreement to these Terms and any additional conditions notified on the Platform.
g) You shall comply at all times with the prohibited‑content and user‑conduct rules set out in Section 13 (User’s Obligations / Rules and Regulations) and all applicable laws. Any breach of those rules may result in suspension or termination of your account and reporting to law‑enforcement, where required.
h) You hereby acknowledge and concede that the use, access and availing the facilities of the Platform shall be governed by these Terms and in case of any violation of any Terms we have the right to report such violation(s) to the concerned law enforcement agencies under the relevant Indian laws prevailing as applicable as mentioned under and terminate or suspend your account. We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms, or otherwise harmful to the Services or our users or upon being informed by our users that Your Content is in violation.
8. Content
Our Content & User-Generated Content
a) Hosts of the DreamCall Services may be permitted to upload, post or transmit (such as via a stream) or otherwise make available content through the Services including, without limitation, any text, photographs, user videos, sound recordings and the musical works embodied therein, including videos that incorporate locally stored sound recordings from your personal music library and ambient noise (collectively “User Content”). Users of the Services may also extract all or any portion of User Content created by another user to produce additional User Content, including collaborative User Content with other users, that combine and intersperse User Content generated by more than one user. Users of the Services may also overlay music, graphics, stickers, and other elements provided by Service onto this User Content and transmit this User Content through the Services. The views expressed by other users on the Services do not represent our views or values.
b) You understand that you are the owner and responsible for User Content that you post, upload, transmit, share or otherwise make available on, through or in connection with the Services. You agree not to use the Services to take any action that could harm us or anyone else, interfere with the Services, or use the Services in a manner that violates any applicable law. You warrant that the User Content you submit to us does not infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary or privacy right of any third party or individual and does not contain any obscene or offensive material. As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any intellectual property rights. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights. For use of any third party’s intellectual property, You may need to get permission directly from the owner of the intellectual property.
c) Any User Content will be considered non-confidential and non-proprietary. You must not post any User Content on or through the Services or transmit to us any User Content that you consider to be confidential or proprietary. When you submit User Content through the Services, you agree and represent that you own that User Content, or you have received all necessary permissions, clearances from, or are authorized by, the owner of any part of the content to submit it to the Services, to transmit it from the Services to other third party platforms via your sharing of such content and to publish it on the Services.
d) You authorize us to use the User Content for the purpose of providing the Services. Subject to these Terms and our Privacy Policy, by submitting, posting, displaying, providing, or otherwise making available any User Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such User Content only on, through, or by means of the Services.
e) We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any user-generated Content or endorse any opinions expressed thereof. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabelled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content.
f) You shall not commit or engage in, or encourage, induce, solicit or promote, any conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law or regulation, or use the Platform for any illegal or unauthorized purpose.
g) You further grant us a royalty-free license to use your username, image, voice, and likeness to identify you as the source of any of your User Content.
h) By accepting the terms and conditions, you accept that you provide us with content, or view content provided by others, you are doing so at your own discretion and risk including accuracy, completeness of this content. VerSe possesses all the rights to action takedown or ban the content that violates our Terms.
i) We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms or our Community Guidelines, or otherwise harmful to the Services or our users. Our automated systems analyze your content to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.
j) Third-Party Materials and Services Certain Services may display, include, or make available content, data, information, applications, features, or materials from third parties (“Third-Party Materials”), provide links to certain third-party websites, or permit the use of third-party services in connection with those Services. If you use any Third-Party Materials or third-party services made available through or in connection with our Services (including Services we jointly offer with the third party), the applicable third-party’s terms will govern their relationship with you. Neither Josh nor any of our affiliates is responsible or liable for a third party’s terms or actions taken under any third party’s terms. Further, by using the Services, you acknowledge and agree that Josh is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of such Third-Party Materials or third-party services or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third-Party Materials, or third-party websites, or for any other materials, products, or services of third parties. Third-Party Materials, the availability of third-party services and links to other websites are provided solely as a convenience to you. In summary: Josh isn’t responsible for third-party features, content or services accessible via or in connection with our Services – please make sure you read the third party’s terms.
k) Josh and third party Content Josh and its licensors are the sole and exclusive owner of all copyrights, trademarks, patent rights, trade secret rights, know-how, and all other intellectual property or proprietary rights (collectively, “Intellectual Property Rights”) in the Content (as defined below). The Content is licensed, not sold, to users. Subject to your acceptance of and continued compliance with all the terms and conditions of these Terms of Service, during the period of time that you have an account for the Service, or for a shorter period of time (as determined by Josh & its partners), Josh grants you a limited, personal, worldwide, revocable, non-exclusive, non-sublicensable and non-transferable license to access, view and listen to the Content, solely for personal, non-commercial use in accordance with each of the restrictions and limitations set forth in these Terms of Service. Any use of any Content for other than personal, use is expressly prohibited without prior written permission from Josh, or from the copyright holder identified in such Content’s copyright notice, as applicable. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Service. You shall not use or exploit any Content in any way that violates any third party right.
l) The Content will be made available to you through different modes, at Josh’s discretion, including via audio on demand basis for viewing at your discretion at a time chosen by you and download for offline access by You. In the case of downloadable Content, please note that:
i. the downloads are temporary in order to allow you to access/listen to the Content within a specified period of time and you shall not attempt to or actually make a permanent copy of the Content in any manner or form, and
ii. not all Content may be available for download for offline access. Please note that the availability of, and your ability to access, the Content or some part of Services, is subject to Josh’s sole and absolute discretion, may be dependent upon your geographical location, and is on the condition that not all Content or Services will be available to all viewers. On account of the nature of the Internet, this Site and the Services may also be accessed in various geographical locations; and you hereby agree and acknowledge that you are accessing this Site and availing of the Services, at your own risk, choice and initiative and you agree and undertake to ensure that your use of the Site and the Services complies with all applicable laws, including the local laws in your jurisdiction.
iii. The Site and/or the Services may contain links to other web sites operated by third parties. The inclusion of any link to such sites does not imply endorsement by Josh but is for Your reference and convenience only. Josh has not reviewed all of the sites linked to the Site and is not responsible for the content or accuracy of any off-site pages or any other sites linked to the Josh nor does Josh recommend or endorse any information, products, services or procedures that may be mentioned on or represented on sites linked to the Josh. Linking to any other off-site pages or other sites is at Your own risk and subject to the terms and conditions of use of any hyperlinked site.
m) JOSH LIVE FEATURE: The Platform may enable Users to live stream audio and/ via the Platform on a “real-time” basis (“Josh Live Content” or “Live Content”). In certain cases, Live Content may only be made available via the Platform during the “real-time” period in which the live stream is actually taking place or may be available on the Platform or be available to other Users following this Live session for a limited time period. In other cases, Live Content may be made available via the Platform during the “real-time” period in which the live stream is taking place, as well as following the initial “real-time” live stream (as a stored and recorded version of such Live Content) until the applicable User who has created the Live Content removes it from the Platform. Users who “live-stream” on the Platform will be solely responsible for providing such Content in accordance with these Terms and for resolving any disputes with other Users regarding the performance and/or the quality of such Content. For the avoidance of doubt, Live Content shall be deemed “User Content” and “UGC” as such terms are defined herein and each User who streams, uploads and otherwise makes available Live Content to Users on the Platform agrees that such content will be subject to the User Content License granted, and all other terms and conditions (including, without limitation, the Community Guidelines, and all other representations and warranties) applicable to User Content, herein. You agree to comply with all applicable laws, rules and regulations regarding the Live Content.
n) Dream Call Host Content Upload Policy (UGC Upload Guidelines)
Scope and Applicability: This subsection governs the upload, publication, and hosting of user-generated content (“UGC”) by Dream Call Hosts on their respective profiles. This section applies exclusively to UGC uploads for profile enhancement and engagement purposes and should be read in conjunction with Sections 3(a), 8, 9(a–m), and the Content Monetization Policy (Section 10).
Eligibility to Upload Content: All registered Dream Call Hosts who are 18 years or older and in good standing may upload videos, audio clips, images, reels, short-form content, and other multimedia on their Host profiles.
No Monetary Benefit from UGC: Hosts explicitly acknowledge and agree that uploading UGC to the Platform confers NO right to monetary compensation, earnings, Gifts, Diamonds, virtual currency, incentives, or revenue share, irrespective of content performance, engagement, views, or comments. UGC is strictly non-monetized and intended solely for profile visibility and User engagement. Monetization is available exclusively through approved DreamCall sessions (Section 6) and platform-sponsored programs (Section 10), and not from UGC uploads.
Ownership and Responsibility for Uploaded Content:
1. Host Ownership: The Host retains ownership of all original, non-infringing UGC created and uploaded by the Host. Josh does not claim ownership of Host-Generated Content beyond the scope of the license granted below.
2. Full Host Responsibility: The Host assumes complete legal, financial, and moral responsibility for all UGC uploaded, including accuracy, legality, authenticity, compliance with law, third-party rights, and the veracity of representations made in the content.
3. License to Josh: By uploading UGC, the Host grants Josh an unconditional, irrevocable, perpetual, non-exclusive, royalty-free, worldwide, sublicensable, and fully transferable license to access, reproduce, adapt, modify, display, distribute, create derivatives, publish, transmit, broadcast, promote, market, and monetize the UGC on the Platform and third-party channels (including social media) without further consent or compensation. Josh may use the Host’s name, image, voice, and likeness in connection with the UGC.
4. Josh’s Non-Liability for Host UGC: Josh shall NOT be liable for any copyright infringement, IP violations, privacy breaches, unauthorized use of personal data, impersonation, misrepresentation, deepfake content, regulatory violations, defamation, technical harm, or any direct, indirect, or consequential damages arising from Host-Generated Content. The Host shall indemnify, defend, and hold Josh harmless from all claims and expenses arising from breach of this section or violation of third-party rights.
5. Host Obligations and Content Standards: By uploading UGC, the Host warrants the following: (a) the Host owns or has obtained all necessary licenses and permissions for the content; (b) the UGC does not infringe any IP, privacy, or personal rights; (c) the UGC complies with all applicable law and platform policies; (d) the UGC contains no defamatory, obscene, exploitative, or fraudulent material; and (e) all factual claims are accurate and truthful. The Host shall NOT upload content that infringes IP rights, violates privacy, impersonates others, contains deepfake material, is obscene or exploitative, promotes violence or illegal activity, violates Indian law, contains malware, or breaches any Josh policy listed in Section 8(g).
6. Content Moderation and Takedown: Any User or rights holder may report objectionable UGC to Josh’s Customer Support or via the formal grievance mechanism. Upon receipt of a valid complaint, Josh’s team will review and may, in its sole discretion, immediately restrict, disable, or remove the content and suspend the Host’s account if material violation is found. The Host agrees to cooperate fully with any investigation. Josh makes no guarantee that removed content will be restored. Josh may use automated systems and manual review to moderate content, and such decisions are final and non-reviewable, except via the formal grievance process.
7. Dispute Resolution: Any dispute arising from Host UGC or this section shall be governed by Section 25 (Jurisdiction and Governing Law) and resolved in accordance with Section 27–28 (Grievance Redressal and Dispute Resolution) of these Terms of Service.
9. Content monetization and user policy
a) Scope and governance This policy governs all monetization features offered on the Platform, including Host earnings, Dream Call monetization, digital Gifts, in‑app purchases of Jems, and related redemption flows. This policy should be read with the Terms of Use, Community Guidelines, and Privacy Policy, and any capitalized term not defined here has the meaning given in those documents.
b) Monetization features The Platform enables approved Hosts to earn through Platform‑approved programs, which may include Gifts, brand sponsorships, campaign‑based revenue shares, and other features communicated by Josh from time to time. For clarity, UGC uploads by Dream Call Hosts (as governed by Section 9(n)) are non-monetized. Monetization applies exclusively to Dream Call sessions (Section 6) and other approved programs, not to UGC uploads.
c) Jems and Gifts Jems and Gifts have no cash value, are non‑redeemable for cash, and all in‑app purchases are final and non‑refundable, subject to Section 4 and any mandatory refund rights under applicable law.
d) Non-Monetization of UGC Uploads Hosts acknowledge and agree that uploading UGC to their profiles under Section 9(n) does not create any right to earn Diamonds, Gifts, or other compensation. Any attempt to circumvent this, including sham transactions or misleading claims of UGC‑based earnings, may result in forfeiture of Diamonds, suspension, or termination of the relevant account.
e) Earnings and Diamonds Earnings for Hosts may be calculated using Platform metrics (including Diamonds) derived from eligible activities such as receipt of Gifts or performance in approved monetization programs. Josh may, in its discretion, exclude, reverse, or adjust metrics and earnings for suspected fraud, abuse, chargebacks, policy violations, intellectual property infringement, invalid traffic, or technical errors. Displayed earnings are indicative until verified; final earnings will be determined after reconciliation, compliance checks, and application of deductions.
f) Redemption via agencies Hosts may redeem eligible earnings through the agency with which they are formally aligned, subject to verification and compliance with agency terms and local laws. Josh will disburse payments to agencies on a fortnightly cadence based on Diamonds earned by Hosts mapped to that agency, with supporting data made available through the CMS in the form of an agency‑wise invoice extract. Josh may defer, withhold, or claw back disbursements for failed KYC, suspected fraud or infringement, unresolved disputes, regulatory requests, or negative adjustments arising from chargebacks or error corrections.
g) Taxes, KYC, and compliance Hosts are solely responsible for compliance with applicable tax, exchange‑control, and other regulatory requirements in their jurisdiction, including filing, collection, withholding, and reporting obligations. Josh may require KYC, banking, tax, and other compliance information and may withhold taxes or other amounts as required by law or by its compliance policies. Josh may place holds or reserves, suspend redemptions, or terminate access to monetization features to address legal requests, risk assessments, or compliance reviews.
h) Prohibited conduct The following is strictly prohibited: fraud, gaming or manipulation of metrics, artificial inflation of Gifts or engagement, use of stolen payment instruments, scams, harassment or abuse, pornography or sexual exploitation, and any content or activity that infringes intellectual property or violates law or Platform policies. Violations may result in removal of content or features, account suspension or termination, forfeiture or clawback of earnings, and reporting to authorities where required.
i) Chargebacks, errors, and adjustments In the event of chargebacks, suspected unauthorized transactions, processing errors, or technical malfunctions, Josh may reverse associated Jems, Gifts, Diamonds, or earnings and set off such amounts against current or future payouts. Josh may correct displayed balances and invoices to reflect accurate calculations after reconciliation and reserves the right to maintain a reasonable reserve against anticipated reversals or disputes.
j) Currency, fees, and conversions Where conversions apply, currency exchange rates and timing are determined by Josh or its payment partners and may include spread and fees. Bank charges, third‑party payment fees, and applicable taxes may be deducted from disbursements unless otherwise stated. Any Platform fees or program‑specific charges will be disclosed in‑app, in program terms, or in the CMS.
k) Reporting and support Users and participants are encouraged to report suspected fraud, policy violations, or suspicious activity via in‑app reporting channels or designated support contacts. Josh may request logs, records, or cooperation to investigate reports and may take interim protective measures while reviews are ongoing.
l) Policy updates Josh may modify, amend, or update this policy and related user policies at any time to reflect product changes, legal requirements, or risk considerations. Continued use of monetization features after updates constitutes acceptance of the revised terms, and material changes will be communicated via in‑app notifications, email, or other reasonable means.
m) Precedence and interpretation If there is any conflict between this policy and the Terms of Use or a specific program agreement, the order of precedence stated in the Terms of Use will apply, and otherwise the specific program terms will govern for that program. Headings are for convenience only and do not affect interpretation, and references to “including” mean “including without limitation.”
10. Intellectual Property Rights and License
a) Your use of the Platform is, and at all times shall be, governed by and subject to the laws regarding copyright, trademark, patent, and trade secret and use of intellectual property. You shall abide by laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property, and You shall be solely responsible for any violations of any laws and for any infringements of any intellectual property rights caused by Your use of the Platform through Your device. As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any intellectual property rights. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights. For use of any third party’s intellectual property, you may need to get permission directly from the owner of the intellectual property.
b) Our IP: All trademarks, brands and service marks of the Platform are the property of or licensed to VerSe. VerSe owns all of the copyrights and databases in relation to the Platform. The content included on this website, including, but not limited to the VerSe reports, text, graphics, logos, icons, and images is the exclusive property of VerSe and other respective owners that have granted VerSe the right and license to use such property and is protected by Indian copyright laws. All trademarks, service marks, and trade names are proprietary to VerSe or other respective owners that have granted VerSe the right and license to use such marks. The Platform and any underlying technology or software used in connection with the Platform may contain rights of VerSe or its business associates, affiliates or any third party. The Platform is licensed, not sold, to You, even after installation on Your devices. VerSe may assign this license agreement or any part of it without restrictions. You are not allowed to assign, transfer or sub-license Your rights under this license, to any third party.
c) Any intellectual property which is not specifically mentioned to be owned by VerSe is owned by their respective owners and the owners have a right to take appropriate actions against You for any violation, infringement or passing off. You shall not download or encourage others to download copyrighted works, trademarks, or other proprietary information without obtaining the prior written consent of the owner/exclusive licensee of the Intellectual Property. In the event of infringement, VerSe may at its own discretion or as required by law take necessary steps to remedy the same.
d) You continue to own your Content and grant us license of the Content which You may upload, post or transmit (such as via a stream) or otherwise make available content through the Services including, without limitation, any text, photographs, videos, sound recordings. You or the owner of your User Content still own the copyright in User Content sent to us, but by submitting User Content via the Services, you hereby grant us an unconditional irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide license to use, adapt, publish and/or transmit, and/or distribute and to authorize other users of the Services and other third parties to view, access, use, download, adapt, publish and/or transmit your User Content in any format and on any platform.
e) You hereby grant VerSe a worldwide, royalty-free, perpetual, non-exclusive, irrevocable, non-transferable, assignable, sublicensable, right and license to access, make personal use of the Content and unlimited license to make copies of, reproduce, adapt, make derivative works of, commercially exploit, communicate to the public, broadcast, and make available Your Content and the Content made available by You on the Platform. You understand and agree that VerSe may exercise these rights on the Content on the Platform or on other platforms, applications, social media pages or any other device or display/communication means under its control. You further, agree and accept that we may use Your Content, on any third-party platform in any manner not expressly permitted hereunder, including for example, Instagram, Facebook, YouTube, Twitter any third-party Platform such as media channels etc.
f) Content Distribution: You understand and agree that VerSe has an exclusive, worldwide, royalty-free, perpetual, unlimited and unrestricted license to make copies of, communicate to the public, broadcast, and make available your Content and the Content made available by You on the Platform and off the Platform (via third party platforms/media) for both commercial and non-commercial purposes. You understand and agree that the licensing rights granted to VerSe extend to the intellectual property rights (including but not limited to copyright, trademark, designs and patent) subsisting in the content created by You on the Platform.
g) Your content remains yours, which means that you retain any intellectual property rights that you have in your content.
h) You understand and agree that VerSe reserves the right to distribute the User Content to its business associates, affiliates, third parties and to any other entity(ies) that it deems necessary at its own discretion.
i) By posting Content on the Platform, You confirm that You are the owner of all Content and underlying works contained therein or are authorised by the owner to make the Content available through the Platform.
11. Confidentiality
a) You hereby agree that You shall not disclose any confidential information to any third party about the Platform or VerSe which You have come into possession of by virtue of downloading, installing, accessing or using the Platform, or in any other manner. You also agree that in any event, if such confidential information is disclosed by You in violation of this Agreement, VerSe may, on its own sole discretion, terminate this Agreement by deleting Your Account(s), without any notice to You, or to take any other legal measure which is considered reasonable and legitimate. In the event You are aware that the confidential information is passed to any third party, You shall immediately inform VerSe regarding the same.
12. User’s Obligations/Rules and Regulations
a) The Platform, Platform content and any User Content belonging to another User may not be used, modified, reproduced, duplicated, copied, published, distributed, downloaded, sold, resold, transformed, redesigned, reconfigured, retransmitted, or otherwise exploited by you for any purpose except as facilitated by the tools, products, services, functionalities and/or features made available to Users of the Platform, or without the express prior written consent of VerSe, the applicable User, and/or the applicable third-party owner thereof, in each instance.
b) As a condition of use, You promise not to use the Platform for any purpose that is prohibited by this Agreement. You are responsible for all of Your activity in connection with the Platform. You agree, undertake and confirm that You are only permitted to use the Platform for accessing Content and for sharing Content created by You or Content which You are authorised to post on the Platform.
c) You hereby acknowledge and concede that the use, access and availing the facilities of the Platform shall be governed by the Terms of Service, Privacy Policy and Community Guidelines of VerSe and You shall act in accordance with the said documents.
d) Additionally, You shall abide by all applicable laws and regulations and if you represent a business, any advertising, marketing, privacy, or other self-regulatory code(s) applicable to your industry.
e) Without limiting Section 8, you agree that you shall not host, display, upload, modify, publish, transmit, store, update or share any information that:
i. belongs to another person and to which the user does not have any right;
ii. is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
iii. is harmful to children;
iv. infringes any patent, trademark, copyright or other proprietary rights;
v. violates any law for the time being in force;
vi. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
vii. impersonates another person; threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation;
viii. contains a software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
ix. is in any manner, likely to adversely affect VerSe’s business interests;
x. in any manner damages or degrades the Platform or cause impairment of the performance, availability or accessibility of the Platform;
xi. depicts advertisement, promotions or solicitations of business or solicits Users or any other form of solicitation;
xii. posts or transmits any communication or solicitation designed or intended to obtain the password, account, sensitive personal information or any other personal information from any other User;
xiii. hack or interfere with the Platform, its servers or any connected networks posts or transmits spam, including but not limited to unsolicited or unauthorized advertising, promotional materials, or informational announcements;
xiv. create, post, upload, stream, share or disseminate deepfake content.
f) You shall not indulge in any of the following prohibited activities:
i. You shall not illegally download/save the content accessed through the Platform at any given time, or circumvent any technological measures employed by VerSe to prevent unauthorized access to or copying of content or any part of the Platform.
ii. You shall not alter or modify any part of the Platform and/or use the Platform for any illegal purpose.
iii. You shall not reformat or frame any portion of any web page that is part of the Platform.
iv. You shall not collect or harvest or attempt to collect sensitive personal data, personal information or any other kind of information about other users, including without limitation, through spidering or any form of scraping.
v. You shall not deliberately impersonate another person, whether real or imaginary or otherwise misrepresent Your affiliation with a person or entity, for example, by registering an account in the name of another person or company or sending messages or making comments using the name of another person or impersonating other Users or otherwise faking Your identity.
vi. You shall not rent, sell or transfer or lease or offer to sell or transfer access to the Platform and/or any VerSe account or permit any third parties to use Your name and password, or any Content on the Platform.
vii. You shall not resell or commercially use the Platform or any of its content or download or copy account information for the benefit of Yourself or any third-party. The Platform is for personal use only and may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose.
viii. You shall not authorize any third party to use Your account.
ix. You shall not commit or engage in, or encourage, induce, solicit or promote, any conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law or regulation; or use the Platform for any illegal or unauthorized purpose; You agree to comply with all local laws applicable to Your conduct and the content and information, including hyperlinks, that You upload, store, share or transmit using the Platform.
x. You shall not alter or remove, attempt to alter or remove any trademark, copyright or other proprietary or legal notices contained in, or appearing on the Platform or on any Content appearing on the Platform.
xi. You shall not employ scraping or similar techniques to aggregate, repurpose, adapt, copy, republish, make available or otherwise communicate to the public, display, perform, transfer, share, distribute or otherwise use or exploit the content except via the features provided in the Platform.
xii. You shall not permit any third party to copy or adapt the object code of the Platform, or reverse engineer, reverse assemble, decompile, modify or attempt to discover any source or object code of any part of the Platform, or circumvent or attempt to circumvent or copy any copy protection mechanism or access any rights management information pertaining to the content or Platform.
xiii. You shall not transmit any viruses, worms, defects, Trojan horse, cancelbots, spyware, other items of a contaminating or destructive nature, adware, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology, harmful code, flood pings, malware, bot, time bomb, worm, or another harmful or malicious component, which might overburden, impair or disrupt the Platform or networks forming part of, or connected to, the Platform, or which does or might restrict or inhibit any other user’s use and enjoyment of the Platform.
xiv. You shall not stalk, exploit, threaten, abuse or otherwise harass another User, or any VerSe employees and/or affiliates.
xv. You shall not violate, circumvent or attempt to violate or circumvent any data security measures employed by VerSe; access or attempt to access data or materials which are not intended for Your use; log into, or attempt to log into an account which You are not authorized to access; attempt to scan or test the vulnerability of VerSe’s server, system or network or attempt to breach VerSe’s data security or authentication procedures.
xvi. You shall not use any robot, spider, offline readers, site search and/or retrieval application, or other device to retrieve or index any portion of the Platform, with the exception of public search engines; use any robot, spider, scraper or other automated means to access, analyze or copy the Platform and/or information (whether Our information or other User’s information).
xvii. participate in the production or dissemination of deepfake material.
g) You shall strictly abide by the Community Guidelines and the Privacy Policy.
13. Rules of Conduct
As a condition of use, you promise not to use the Content for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity in connection with the use of Content. Additionally, you shall abide by all applicable local, state, national and international laws and regulations and, if you represent a business, any advertising, marketing, privacy, or other self-regulatory code(s) applicable to your industry.
14. Representations and Warranties
a) OTHER THAN AS EXPRESSLY STATED IN THIS TERMS OR AS REQUIRED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND VERSE DOES NOT MAKE ANY SPECIFIC COMMITMENTS OR WARRANTIES ABOUT THE SERVICE. FOR EXAMPLE, WE DON’T MAKE ANY WARRANTIES ABOUT:
i. THE CONTENT PROVIDED THROUGH THE SERVICE;
ii. THE SPECIFIC FEATURES OF THE SERVICE, OR ITS ACCURACY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS; OR THAT ANY CONTENT YOU SUBMIT WILL BE ACCESSIBLE ON THE SERVICE.
b) The content accessible by You through Your use of the Platform includes materials that belong to third parties. You acknowledge that VerSe assumes no responsibility for such Content. You understand that You may encounter offensive, indecent, or other objectionable content while using the Platform and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to Your use of the Platform, and that the recipient may use such information to harass or injure You. VerSe does not approve of such unauthorized use, but by using the Platform You acknowledge and agree that VerSe is not responsible for any such illegitimate use of any personal information so obtained by others.
c) VerSe makes no representations or guarantee that the Platform will be free from loss, destruction, damage, any unauthorized access to or use of VerSe’s secure servers and/or any and all personal information and/or financial information stored therein, corruption, attack, any interruption or cessation of transmission to or from the Platform, any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Platform by any third party, and/or any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any of the Content accessible via the Platform.
d) VerSe makes no guarantees, representations, or warranties that Content accessible through the Platform by the User or the links provided by third parties will be free of viruses or similar contamination or destructive features. You agree that You assume all risk as to the quality and performance of the Platform and the accuracy and completeness of the Content.
e) VerSe does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the use of the Platform or any hyperlinked services or featured in any banner or other advertising, and VerSe will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, You should use best judgment and exercise caution. VerSe disclaims any liability relating thereto.
f) VerSe makes no guarantees, representations, or warranties that use or results of the Platform will be accurate, timely, reliable, uninterrupted, or without errors. Without prior notice, VerSe may modify, suspend, or discontinue any part or all of the Platform or Your use of the Platform. In such an event, VerSe will not be liable to You or any third party.
15. Advertisements and Third-Party Content
a) The Platform may provide access to third-party content and/or websites that are not owned or controlled by VerSe.
b) You hereby agree, undertake and confirm to receive advertisements through use of this Platform.
c) The Platform may provide access to third-party games, quizzes, and other such activities requiring skill, for which prizes may be awarded by the concerned third-party. VerSe does not own or control these third-party games or other activities, and does not control or undertake any liability for declaring results or awarding prizes.
d) VerSe is not responsible for any third-party content, including but not limited to texts, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork or applications, services, advertisements, and/or links that may be contained in the Platform.
e) If You have any complaints or concerns regarding third-party content or third-party activities on the Platform, You agree to report your complaints through the Grievance redressal mechanism mentioned in the Mechanism for filing Complaints. You further agree and acknowledge that VerSe will handle Your complaints in accordance with its grievance redressal mechanism and the applicable law.
f) You shall not copy reproduce, republish, upload, post, publicly display, encode, translate, transmit, download or distribute the Platform or any Content in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise. VerSe shall have all the rights to take necessary action and claim damages in case of any violation. Such action may also involve terminating Your permission to use the Platform by deleting Your Account.
g) You may use general information about the Platform expressly permitted, provided that You:
i. do not remove any proprietary notice language in all copies of such documents,
ii. use such Content only for Your personal, non-commercial informational purpose unless agreed otherwise through an agreement and do not copy or post such Content on any networked computer or broadcast it in any media,
iii. make no modifications to any such Content, and
iv. do not make any additional representations or warranties relating to such documents.
16. Indemnity
You hereby agree to indemnify, defend and hold VerSe and its affiliates and their officers, directors and employees, harmless from and against any and all damages, liabilities, costs and expenses, including attorney’s fees and expenses, arising out of, incident to, or resulting directly or indirectly from Your use of the Platform. Notwithstanding its reasonable efforts, VerSe takes no responsibility or control for the Content accessed by You through the Platform.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VerSe OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OR INABILITY TO USE THE PLATFORM AND ANY LOSS OR DAMAGE ARISING OUT OF OR IN RELATION TO ACTS OF GOD OR ACT OF THIRD PARTY THAT IS BEYOND THE CONTROL OF VerSe OR ITS AFFILIATES. VerSe OR ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGE FOR ANY DATA PROVIDED BY THE USER OR ANY VIOLATION OF THIRD-PARTY RIGHTS OF WHATSOEVER NATURE, ARISING OUT OF OR IN ANY MANNER RELATED TO THE USE OR INABILITY TO USE THE PLATFORM. In no event shall VerSe’s aggregate liability for all claims relating to the platform exceed ₹5000/- (rupees five thousand only). This limitation of liability is part of the basis of the relationship between You and VerSe and shall apply to all claims of liability (e.g. warranty, tort, negligence, contract, law) and even if VerSe or its affiliates have been told of the possibility of any such damage, and even if these remedies fail their essential purpose.
18. Severability
If any provision in this Agreement becomes invalid or illegal or adjudged unenforceable, the provision shall be deemed to have been severed from this Agreement and the remaining provisions of this Agreement shall not, so far as possible, be affected by the severance.
19. Waiver
The failure of VerSe to enforce at any time any of the provisions of this Agreement shall not be construed to be a waiver of its right, power, privilege or remedy or as a waiver of any preceding or succeeding breach on Your part to this Agreement nor shall any single or partial exercise of any right power privilege or remedy preclude any other or further exercise of such or any other right power privilege or remedy provided in this Agreement all of which are several and cumulative and are not exclusive of each other or of any other rights or remedies otherwise available to VerSe at law or in equity.
20. Force Majeure And Act of Third Parties
The performance of any part of this Terms of Service or other Policies by VerSe and its affiliates shall be excused on account of Force Majeure events (including but not limited to act of God, public enemy, epidemic, pandemic, revolt, strikes, riot, terrorist attack, fire, flood, war, typhoon and any regulation of the government or order of any competent statutory or judicial authority or of any government), or any other cause beyond the reasonable control of VerSe, or act of any third party beyond the control of VerSe including but not limited to hacking, data theft, unauthorized access to User account, impersonation, fraud, misrepresentation and so on.
21. Modification of This Agreement
You hereby agree, undertake and confirm that VerSe reserves the right to update, modify or suspend any part of this Agreement and/or Privacy Policy from time to time. Such revised Agreement and/or Privacy Policy shall be effective from the date of such update or modification or suspension. If You disagree with any of the changes to the Agreement, You can refrain from accessing or using the Platform by uninstalling the Platform. Your continued access or use or availing of the Platform following the changes in the Agreement and/ or the Policies (including Privacy Policy, Community guidelines) will indicate Your acceptance and acknowledgment of the changes and You hereby agree, undertake and confirm that You shall be bound by the revised Agreement and/or the Policies.
22. Governing Law
The Agreement shall be governed by the laws for the time being in force in the territory of India and the Courts in Bangalore alone shall have exclusive jurisdiction on the matters concerning this Agreement.
23. Notice
Notice is specifically given that VerSe is not responsible for the Content or Advertisements accessible through the Platform. VerSe reserves the right in its sole discretion to remove and/or disable access to Content claimed to infringe third-party rights and/or terminate the accounts of the Users of the Platform who may infringe upon the intellectual property or other rights of VerSe and/or other third parties.
24. Grievance Redressal Mechanism
VerSe has implemented the following mechanism for dealing with grievances: Grievances or concerns regarding violations of Terms of Service, Privacy Policy, and Community Guidelines must be addressed to the “Resident Grievance Officer”. The Resident Grievance Officer can be reached by email at grievance.officer@myjosh.in. The complaint must contain such information as is necessary in order for VerSe to dispose-off the complaint.
VerSe has a Grievance Officer to address your concerns regarding data safety, privacy, and other Platform usage concerns. You may contact:
a) For Grievance redressal
Grievance Officer - Mr. Nagraj
b) For Law Enforcement Coordination
Nodal Officer - Mr. Ramanujan N C
c) For Regulatory Compliance
Compliance Officer
Any person/entity who is aggrieved by the content or advertisement published on the Platform may file a complaint against such content or advertisement.
d) If you are filing a complaint against content, you are required to provide the following information:
i. Your interest in filing a complaint; Nature of the Complaint; Details of the content/advertisement against which the complaint is filed (title/date of publication/link to the content); Relation of the aggrieved party with the content/advertisement; Accurate facts about how the grievance is caused; Remedies you are seeking.
ii. Details of the complaint (explanation of the grievance).
iii. Details of the person filing the complaint; Details of the Aggrieved party; Communication Details; Documentary proof, if applicable.
All notices to VerSe hereunder shall be in writing and shall be duly given if delivered personally or sent by registered mail, return receipt requested, or facsimile to the following Address or emailed to the following email id: grievance.officer@myjosh.in.
VerSe Innovation Private Limited, Mantri Commercio, Spatium Offices, Unit 001, Tower A, 5th Floor, Outer Ring Road, Near Sakra World Hospital, Kariyammana Agrahara, Bellandur, Bengaluru – 560103, Karnataka, India.
Takedown Process
This Platform operated by VerSe Innovation Private Limited (“VerSe”), and all rights related to the Platform vest in VerSe. These Guidelines deal with the reporting, investigation and resolution of any complaint or grievance against the user generated content or any other content displayed or broadcasted on the Platform. These Guidelines also provide instructions regarding the filing of the complaint. These Guidelines are provided to help the person filing the complaint (“you”) understand how to file a complaint against any Content or advertisement displayed on the Platform, how your complaint will be dealt with by VerSe and the legal requirements related to the content and advertisement displayed on the Platform. For the purpose of these Guidelines, any reference to VerSe includes its subsidiaries, parent entities and sister concerns. You may send an email with all the necessary information to grievance.officer@myjosh.in, with the subject “Takedown Request”.
25. Termination
a) You may terminate these Terms at any time by deleting your Account and ceasing all use of the Platform. Please note that, deleting the Platform from your computer or mobile device will not delete your Account, and any User Content that you have previously uploaded will remain on the Platform. If you wish to delete your Account, please login to your Account on the Site or click the Account profile icon in the App, and once inside your Account profile, select “Delete Account”. Please note that if you delete your Account, all User Content will automatically be deleted. Additionally, if you wish to delete any item of User Content that you have uploaded to the Platform, you can do so using the User Content deletion functionalities within the Platform; provided, deleting your User Content will not delete your Account or terminate these terms of Agreement.
b) You may terminate this Agreement by uninstalling or deleting the Platform at any time, for any reason. If you no longer want to use our Services again, and would like your account deleted, contact us at grievance.officer@myjosh.in. We will provide you with further assistance and guide you through the process. Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added.
c) We reserve the right to disable or terminate your user account, remove or disable any content you upload or share, at any time, including if you have failed to comply with any of the provision of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations. Upon such termination or suspension, you may not access or use the Platform, and you agree that you will not attempt to re-register with or access the Platform through the use of a different member name or otherwise.
d) Effect of Termination. Termination of the Agreement, your account, or your access to or use of the Platform may include removal of access and barring further use of the Platform. Termination of this Agreement or your account also includes disassociation of your username, your password and, all related information, files and user content associated with or inside your account (or any part thereof), including your user content. On termination of this Agreement, all of Your profile Content and other information may be deleted. However, certain details are maintained with us for archival and legal purposes. Irrespective of your termination, the Content liability shall continue with the User at all times. Upon termination of the Agreement, your right to use the Platform, including mobile software will automatically terminate. VerSe will not have any liability whatsoever to you for any suspension or termination, including for deletion of your user content. VerSe will hold and use the content/data as long as required and/or permissible under local laws. All provisions of the Agreement which by their nature should survive shall survive termination of this Agreement, including without limitation, warranty disclaimers, governing law, and limitations of liability.
e) VerSe reserves the right to change these Terms from time to time. If You do not agree to any such changes, You have the discretion to discontinue from accessing, availing or using the Platform.
26. Monthly disclosure of information by Intermediary
VerSe shares monthly disclosure of information as required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Codes) Rules, 2021. For these disclosures, please visit: Disclosure of Grievance: Grievance Data. In accordance with the Code of Ethics, VerSe demonstrates its commitment to comply with such extant rules.
